Latest Reviews for Stock Brokers

Date Submitted: August 27, 2008
Stock Broker: TradeKing
Time with Broker: 4 - 6 Months
Trade Execution: 1 out of 10
Customer Service: 10 out of 10
Commissions & Fees: 10 out of 10
Trading & Research Tools: 5 out of 10
Recommend: No
Review: TradeKing is Corrupt
The online stock and options broker TradeKing (www.tradeking.com) is CORRUPT.

Problem #1

Effective August 28, 2008, the American Stock Exchange (AMEX) will suspend trading in the stock of PreMD Inc. (symbol: PME) and will initiate delisting proceedings.

Before the market opened on August 26, 2008, I had 1000 shares of PME in my joint account at TradeKing.

After the market opened, I tried to submit an online “buy” order on this joint account for 3000 more shares of PME with a limit price of $0.04. TradeKing displayed the following error message:

“For securities that are less than $2, we only accept online purchases of 5,000 shares or less. Please reduce the quantity of shares or call us at 1-877-495-5464 to place the order.”

Obviously, this error message is ridiculous because my order shows that I wanted to buy 3000 shares, which is less than 5,000.

I contacted TradeKing via the “Live Chat” service on their website. After I explained the problem to “Adam”, TradeKing’s representative, he replied:

Adam: Alright, you really shouldn't be getting that message.....we're working on getting that taken care of. In the meantime, you can give us a call and one of our brokers can help you with that.

At that point, I knew that TradeKing was pulling another dirty trick on me (see below for previous dirty tricks from TradeKing). I refuse to submit my orders by telephone; I did not open an account at an online brokerage company so I could place orders by telephone.

Clearly, somebody was trying to make it inconvenient for me to buy PME shares during the next-to-the-last day that PME stock would be listed on AMEX.

Idiots. They assumed that I would only submit a “buy” order for PME on the joint account where I already held 1000 shares of PME. However, I have a second account at TradeKing (an IRA account).

I submitted the same order on my IRA account, and TradeKing accepted it. In a short time, my order was executed, and I obtained the 3000 PME shares.

I tried the same order again on my joint account, and the error message still appeared.

The fact that the error message appeared only on my joint account, not on other TradeKing accounts, shows that TradeKing had specifically programmed their software to target me.

Problem #2

On or about May 1, 2008, after Labopharm Inc. (symbol: DDSS) reported its 2008 Q1 results, I tried to submit an online “sell” order for 3000 shares of Labopharm that I held in my IRA account. TradeKing displayed the following error message:

“We are no longer accepting orders online for this particular security. Please call us at 877-495-5464 to place this order.”

I later posted a blog on TradeKing’s Community, questioning the cause of this error message.

TradeKing CEO Don Montanaro stated in a comment to my blog that his firm has received an alert about Labopharm through “a common data-sharing project in which we participate, along with the SEC, FBI, and other regulators and law enforcement officials”. The alert, according to Montanaro, flags Labopharm shares “for suspected or confirmed manipulation”.

However, another member of the TradeKing Community commented, “Strange...placed test orders for DDSS with Ameritrade, ThinkOrSwim, Fidelity - no messages.”

Finally, I sent an email to Labopharm, describing TradeKing’s claim about manipulation of Labopharm stock. Labopharm responded:

This came to our attention a few weeks ago, we looked into it with the help of NASDAQ. We are not aware of any manipulation of our shares nor is NASDAQ. We also have not been informed of any investigation on behalf of any regulatory body related to the manipulation of our shares.

Regards,

Jason Hogan
Labopharm Investor Relations


Clearly, somebody was trying to make it inconvenient for me to trade Labopharm shares online at TradeKing.

Problem #3

When I first opened my accounts at TradeKing, somebody at TradeKing would make random changes to my postal address in TradeKing’s records.

Then, TradeKing would attempt to send a letter to me. The postal service would return the letter to TradeKing as “not deliverable”. In response, without notifying me, TradeKing would block my entire accounts until I complained.

Here’s an excerpt from the final email message that I received from TradeKing:

Dear Mr. Bowyer,

This email is in response to your recent message sent to our Service email inbox. Thank you for your patience in awaiting this response.

I reviewed the account and we have now updated the address based on your instructions below. It appears as though we had the address line transposed.

Thanks
Dave Dusseault

David Dusseault | Director, Brokerage Operations
ddusseault@tradeking.com
Office – 877-495-5464
Fax 561-988-0131
5455 N. Federal Highway, Suite E, Boca Raton, FL 33487


Again, somebody was trying to inconvenience my online trading at TradeKing.


Who would want to inconvenience me?

Well, I previously worked for a “group” that is responsible for many international financial scandals. After I quit, the group was not happy, and they have been making problems for my family ever since.

Have I reported TradeKing to a regulator?

Yes, I submitted a complaint to the Financial Industry Regulatory Authority (FINRA). If I am not satisfied with how they handle my complaint, I will post another message here.


If you have any questions or if you would like to receive an original copy of this comment that includes screen shots, please feel free to contact me by email.

Jeffrey W. Bowyer (an American citizen)
jbowyer@seznam.cz


Comments [ 0 ]
Submitted by: jbowyer   ::   Brno, Czech Republic

Date Submitted: November 28, 2007
Stock Broker: ShareBuilder
Time with Broker: 3+ Years
Trade Execution: 8 out of 10
Customer Service: 3 out of 10
Commissions & Fees: 8 out of 10
Trading & Research Tools: 7 out of 10
Recommend: Yes
Review: LONG TERM INVEST
I BEEN INVESTING USING THIS BROKER NO PROBLEM VERY HAPPY WITH THEM,I CAN CHOOSE HOW MUCH TO INVEST NO LIMIT VERY HAPPY WITH THAT. CALLED THE HELP LINE ONCE PERSON WHO ANSER VERY RUDE. OTHER THAN THAT NO PROBLEM,VERY HAPPY
Comments [ 0 ]
Submitted by: HOWELL   ::   VIENNA ,VA

Date Submitted: September 27, 2007
Stock Broker: ShareBuilder
Time with Broker: 1+ Year
Trade Execution: 2 out of 10
Customer Service: 1 out of 10
Commissions & Fees: 1 out of 10
Trading & Research Tools: 2 out of 10
Recommend: No
Review: No satisfaction
Securites are delisted from trading and are not recognized as a valid listed security meaning you are not able trade.I lost over $500.00 dollars because of this.
Comments [ 0 ]
Submitted by: spunco   ::   Coventry RI USA

Date Submitted: March 30, 2007
Stock Broker: E Trade
Time with Broker: 2+ Years
Trade Execution: 4 out of 10
Customer Service: 8 out of 10
Commissions & Fees: 5 out of 10
Trading & Research Tools: 8 out of 10
Recommend: Yes
Review: delivers what it promises
good platform, many options including bank and global trading. Some of my executions have been slow though and sometimes not filled despite trading better than my limit orders.
Comments [ 0 ]
Submitted by: J   ::   Tucson,Az

Date Submitted: February 28, 2007
Stock Broker: TD Ameritrade
Time with Broker: 5+ Years
Trade Execution: 10 out of 10
Customer Service: 10 out of 10
Commissions & Fees: 10 out of 10
Trading & Research Tools: 10 out of 10
Recommend: Yes
Review: Reliable Broker
I have been with TDAmeritrade since 1997, when it was just Ameritrade. When I first signed up, the trades were an $8 flat fee commission, and over the years with mergers and acquisitions the flat fee has changed several times, but it has always remained at a price that is extremely reasonably. The site has also changed over the years, but it has always been easily navigable and intuitive. The flat fee commission allowed me to become a more active trader, and it was very convenient particularly over the internet in the late 1990's. I once used their telephone trading service and an actual broker, but I primarily used and continue to use their service over the internet, which I have never had a problem with. The execution speed for trades is remarkably fast, and I have used their premarket and aftermarket trading, which also works very well. I also was pleased when they allowed trading of PinkSheet stocks several years ago. They offer many more tools than I normally use for doing any kind of stock research, but it is nice to know that these research tools are available to me. Their options trading works well too. Overall, it is the single best brokerage firm I have used, and I recommended it to both friends and family. If you are looking for a reliable brokerage firm with a solid track record then I would recommend using TDAmeritrade.
Comments [ 0 ]
Submitted by: Matt   ::   Lake Worth, Florida

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